Information Technology Systems Director with 10+ years developing leading-edge, high-performance technology solutions. I am a confident, driven leader with diverse expertise in building focused IT organizations, web development, and coordination of large-scale initiatives.
As a professional, my skills help increase profitability by creating new smooth-running operational procedures and techniques.
Technical Leadership
- Technology Consulting
- High Availability Planning
- Goal Orientated
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Quality Control Standards
- Staff Training and Development
- Leading Teams to Exceed Quality Goals
- Strategic Planning & Management
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Productivity Improvement
Technical Achievements
- Turnaround success, with reducing development time lines by over 52%.
- Key in long-range planning with stabilization of service delivery and creation of 5-year forecasts.
- $8.4M Savings/$9.1M potential in streamlining technology and contracted services, without compromising business growth goals.
- Crucial to web development campaigns and e-mail marketing technology.
- Increased productivity through promoting efficiency and standardized processes.
- Recovered and rebuilt failed data center using standard practices and redundancy at several locations.
- Expert in technical, conceptual, and content development of sales-driving collateral. Proven ability to drive record-high marketing campaign response-rates and execute successful product launches.
- Succeeded in various IT development programs that lead organizations to reach new heights, while still achieving pre-defined goals and objectives.
- Planned and implemented additions, removals, and major modifications to the supporting infrastructure company-wide.
- Anticipated future network needs, and developed solutions.
- Created and managed help desk support staff, and resolved complex escalated issues.
- Set annual IT operations targets, and monitored overall performance.
- Established and built relationships with vendors relative to company objectives. Responisble for IT growth and hardware systems, such as telecommunications, external servers, ISPs, and other third parties.
- Managed existing IT operations, and implemented new improved processes that increased productivity.
- Shared responsibility for successful projects with contributing team members.
- Supervised day to day IT processes and team performance.
- Lead procurement of all IT related purchases.
- Ensured compliance with operational policies and procedures.
- Maintained computer network uptime, telephone systems, and other IT resources.
- Broad systems development through fostering productive team environments.
- Thorough experience in project management, application development methodology and system design.
- Experience developing in various environments including HTML, CSS, PHP, .NET, ASP, C#, XML, MySQL, and SQL Server.
- Excellent judgement in identifying issues and developing creative solutions.
- Handeled E-commerce/Online Store programming and configurations.
- Managed and modified website content with a constant attention to detail.
- Programmed and lead groups in pixel perfect online representation of art files, and manipulated software graphics.
- Tested website code for multiple browser compatibility and uniform appearance.
- Clearly communication and management of all project phases in fast-paced environments while organizing and prioritizing project pipeline.
Adaptive Computing - Jan. 2011–Jun. 2011
Relevant Inc. - Jul. 2003–Oct. 2010
Freelance Work - Jan. 2000–Present
StoresOnline - Dec. 2000–Jul. 2003

